Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your access and use of the Pepper website, mobile app, and any other services provided by Pepper ("we," "us," or "our"). By using our Services, you agree to comply with these Terms.

We reserve the right to modify or update these Terms at any time without prior notice. The most recent version of these Terms will always be available on our website. Continued use of the Services after any changes constitute your acceptance of the revised Terms.

2. Eligibility

By using our Services, you confirm that you are at least 16 years old or have reached the legal age of majority in your jurisdiction. If you are using the Services on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

3. Use of Services

You agree to use our Services for lawful purposes only and in compliance with all applicable laws and regulations. You are prohibited from:

• Using the Services to engage in any fraudulent or unlawful activity.

• Interfering with or disrupting the functionality of our Services.

• Attempting to gain unauthorized access to our systems, data, or other users' information.

• Impersonating any person or entity or providing false information.

4. Accounts and Security

To access certain features of our Services, you may need to create an account with Pepper. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.

You agree to notify us immediately if you suspect any unauthorized use of your account or any other breach of security. Pepper will not be liable for any loss or damage resulting from your failure to safeguard your account information.

5. Orders and Payments

5.1 Placing an Order

When you place an order through our Services, you agree that all the information provided is accurate and complete. All orders are subject to availability, and we reserve the right to cancel or refuse any order for any reason.

5.2 Payments

We accept various payment methods, including credit cards and online payment services. By providing your payment information, you authorize Pepper or our third-party payment processors to charge the total amount for your order, including applicable taxes and delivery fees. All payments are securely processed using industry-standard encryption.

6. Delivery and Pickup

6.1 Delivery

Delivery times provided at the time of ordering are estimates and may vary based on traffic, weather, or other unforeseen circumstances. We are not liable for delays in delivery times. You are responsible for providing accurate delivery information. Pepper reserves the right to refuse delivery to certain locations.

6.2 Pickup

When selecting the pickup option, you agree to collect your order within the specified time frame. If you fail to pick up your order, it may be disposed of, and you may not be eligible for a refund.

7. Returns, Refunds, and Cancellations

7.1 Cancellations

You may cancel your order within a reasonable time after placing it, subject to the preparation status of the order. If the order has already been prepared, it may not be eligible for cancellation or a refund.

7.2 Refunds

If you are dissatisfied with your order or believe there has been an error, please contact us at [Insert Contact Email]within 24 hours. We will review your request and, at our discretion, issue a refund or replacement.

8. Intellectual Property

All content on the Pepper website and app, including text, images, logos, graphics, and designs, is the property of Pepper or its licensors and is protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes.

You may not reproduce, distribute, or publicly display any part of our content without prior written consent from Pepper.

9. Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by Pepper. We are not responsible for the content, privacy practices, or policies of any third-party websites. Your interactions with these third parties are solely your responsibility.

10. Limitation of Liability

To the fullest extent permitted by law, Pepper and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services, including but not limited to loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising from the use of our Services will not exceed the amount you paid to Pepper for the relevant order.

11. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without any warranties of any kind, whether express or implied. We do not guarantee that the Services will be available at all times, error-free, or free from viruses or harmful components. Your use of the Services is at your own risk.

12. Indemnification

You agree to indemnify and hold harmless Pepper, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable attorney's fees, arising out of your use of the Services, violation of these Terms, or infringement of any third-party rights.

13. Governing Law

These Terms and any disputes arising out of or related to your use of the Services will be governed by and construed in accordance with the laws of [Insert Country/State], without regard to its conflict of law principles.

14. Termination

We reserve the right to terminate or suspend your access to the Services at our discretion, without notice, for any conduct that we believe violates these Terms or is harmful to our users, us, or third parties.

15. Contact Us

If you have any questions about our use of cookies or how to manage your preferences, please contact us at:Pepper

123 Pizza St.
Manhattan, New York, NY 10001
United States